VoIP – Voice over Internet Protocol
BroadbandONE offers a fully managed VoIP service including VoIP seats and SIP Trunks. Standard SIP (VoIP) phones from Polycom and gateway hardware are available. Whether solving the need to connect across the state or around the globe, we have the solution to meet our clients’ needs.
Voice over IP (VoIP) handles calls over your Internet connection and/or your WAN. It scales to fit virtually any office environment with a broadband connection and can be integrated with a wide range of network designs. As a BroadbandONE customer, all intra-company network calling is included, while out-of-network calling is typically less expensive than traditional long distance charges.
BroadbandONE VoIP Services
- Maximize capital expenditures
- Leverage capital expenditures
- Simplify network management
- Optimize network expenditures
- Reduce long-distance expenses
Introduction
Although Voice over IP (VoIP) has been in existence for numerous years, it has only just begun to take off as a feasible option to traditional public switched telephone networks (PSTN). Awareness and approval has been driven by the attractive cost effectiveness organizations can realize by leveraging a single network to support both data and voice. Cost is not enough to complete this advancement; feature and service equality is a foremost prerequisite. Customers will not allow substandard voice quality or service compared to what they get from the PSTN. Prior to today’s mature technology, VoIP fell short in both areas.
Voice protocols have evolved to present a richer set of features, scalability and standardization than solutions offered several years ago. The speed of the convergence of new and existing networks continues to increase as VoIP services further develop.
Why VoIP?
The cost-effectiveness is initially attractive when looking into VoIP. Businesses can gain efficiencies by only having to support a single network infrastructure. By using a single network, as opposed to managing both packet and circuit-switched networks, businesses can recognize reduced maintenance and management costs. The same technical staff can operate both voice and data systems instead of requiring resources with different skill sets. The convergence of voice and data networks onto a single network provides inherent flexibility, in terms of being able to easily add, change or remove phones on the network. As a result, businesses can simply deploy and then redeploy equipment to maximize their investment. Due to the cost-effectiveness and flexibility a single network offers, many businesses are looking to deploy VoIP technology.
Summary
Businesses are more often looking at VoIP as a smart alternative to traditional telephony solutions. However, implementing VoIP is not as easy as 1, 2, 3, so it is imperative to consider the complete functionality you will need from your VoIP network. VoIP technology has matured and interoperability issues are being resolved; broadband connectivity is growing and becoming more affordable; and today’s high bandwidth wireless LAN solutions can dramatically extend access to VoIP services. These influences have created an environment that is ripe for VoIP rollout and adoption. Businesses of every size and industry are making the move to VoIP for the same reasons: it enables richer, more personalized and better integrated services at reduced cost.
Services
- On-demand conferencing
- CommPilot Call Manager
- Call Screening
- Find-Me Follow-Me
- Unified Messaging
- Instant Messaging and Presence
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- Remote Office
- Alternate Numbers
- Shared Call Appearance
- Auto Attendant
- Attendant Console Call Park, Call Pick-Up
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- Account Codes
- Authorization Codes
- Call Intercept
- Call Centers
- Music on Hold
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